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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (26)All
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By Mickle Danil
Verified -
Everything is ok, Mary is so nice. Love the hair, is so soft and no tangle,shipping is so fast
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By Cecelia
Verified -
Great communication.. I made my first wig and the bundles are very thick, soft, smooth, and sheds very lightly. I straightened one side to see which I like better but the hair looks good in both styles. Will be ordering again!
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By Kendra Thomas
Verified -
I ordered the 16,18,20 with a free part closure. Shipping was very fast I ordered on a Tuesday evening and got it Friday afternoon. April also keeps in contact with you the entire time to keep you updated with shipping. I've had it in 2 weeks now. When I first received it it came with a gift and it was very soft. I'm 5'10 so it actually is pretty long for its length. It doesn't shed much and I haven't had tangling yet.
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By Kendra Thomas
Verified -
The shipping was super fast, and the customer service was superb. The hair was/ is awesome and is still soft and manageable after three months of being installed.
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By Kristen Jones
Verified -
The company got it to me in time.The bundles was soft and full,no issues.Ive had it in for about 2 weeks now.Just a little shedding but that's expected with curly hair period.I will buy it again.
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By Terice Brownlee
Verified -
The hair is fantastic cant wait to install them then I will post a photo !! Cx service was so greaaaat !!!!
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By Mickle Danil
Verified -
Everything is ok, Mary is so nice. Love the hair, is so soft and no tangle,shipping is so fast
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By Cecelia
Verified -
Great communication.. I made my first wig and the bundles are very thick, soft, smooth, and sheds very lightly. I straightened one side to see which I like better but the hair looks good in both styles. Will be ordering again!
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By Kendra Thomas
Verified -
I ordered the 16,18,20 with a free part closure. Shipping was very fast I ordered on a Tuesday evening and got it Friday afternoon. April also keeps in contact with you the entire time to keep you updated with shipping. I've had it in 2 weeks now. When I first received it it came with a gift and it was very soft. I'm 5'10 so it actually is pretty long for its length. It doesn't shed much and I haven't had tangling yet.
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By Kendra Thomas
Verified -
The shipping was super fast, and the customer service was superb. The hair was/ is awesome and is still soft and manageable after three months of being installed.
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By Kristen Jones
Verified -
The company got it to me in time.The bundles was soft and full,no issues.Ive had it in for about 2 weeks now.Just a little shedding but that's expected with curly hair period.I will buy it again.
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By Terice Brownlee
Verified -
The hair is fantastic cant wait to install them then I will post a photo !! Cx service was so greaaaat !!!!
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By Kendra Thomas
Verified -
The shipping was super fast, and the customer service was superb. The hair was/ is awesome and is still soft and manageable after three months of being installed.
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By Kristen Jones
Verified -
The company got it to me in time.The bundles was soft and full,no issues.Ive had it in for about 2 weeks now.Just a little shedding but that's expected with curly hair period.I will buy it again.
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