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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (11)All
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By Amayota Drussila
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I received my lace closure today! I have no installed yet , but it's very soft , silly & thick! I can't wait to install ! The seller communicated with me everyday. Without me even having to reach out to her first, I loved that! & Shipping was extremely quick .. I will be ordering from this vendor againnnn!
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By Amayota Drussila
Verified -
I received my lace closure today! I have no installed yet , but it's very soft , silly & thick! I can't wait to install ! The seller communicated with me everyday. Without me even having to reach out to her first, I loved that! & Shipping was extremely quick .. I will be ordering from this vendor againnnn!
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By Delonya Washington
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No shedding. I've only had it now for about a month and I love the hair. Super fast shipping! I will be ordering from them again!!
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By Rudi Kromah
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I will no longer go finding other vendor on Wiggins trying to find good quality hair.I will definitely continue to order from here!! Thanks Mary
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By Dominique Lane
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Always excellent customer service !!!!!! Love this unit !!!! So beautiful !!! Wiggins Hair is definitely my fave and only company . Came in 3 business days !! I Always order again
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By Shanice Campbell
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The hair is very good , I would definitely recommend it.And service is nice.thanks Mary
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By UNeke Wilson
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This is my second time ordering from Rosa, so it's nothing I didn't expect. First time was great, second time was great. Ordered the hair Monday at around 5pm central USA Time...order was shipped out 5 hours later...received the hair on today which is a Thursday..very fast shipping was to be expected..Well packaged. The hair is a 22" so to me, it's pretty thick..(the longer the bundle, the thinner) no bad smell, hair is pretty and Full, and seems to be a good quality, though I won't know for sure until Installment...no initial shedding , I'll leave another review after installing
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