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Customer Reviews
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Product Details
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (24)All
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By Kendra Johnson
Verified -
This was my first time using this store but after reading some of the other reviews, I decided to give it a try. The store I've been ordering from for the past 4 years or so is much more expensive. I wasn't sure if I would like the quality of this hair but I must say, I am very pleased so far. The bundles are full and the hair is lovely . It didn't have a weird smell and came very quickly. The store owner kept in communication with me each day until I received the hair. I will order from here again. Good customer service is a HUGE plus for me! Thank you!
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By Charisse Hicks
Verified -
I love this hair, it came just in time. The whole process was smooth and they kept me updated throughout. I always knew where my package was, and they were so polite. Will definitely be ordering here again.
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By D Jemmott
Verified -
The hair was okay could of been better true to length when I brush/comb or rub my fingers through it does shed the shipping took forever like a week due to FedEx delays but it didn't have a smell it was soft this my second time ordering from aliexpress 1st time from this vendor
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By Janelle Manuel
Verified -
They have never let me down, this is the best company ever! Great customer service always going out their way to ensure I am happy, and the quality is ALWAYS AMAZING !! I am a loyal customer forever love them!! Hair doesn't shed a lot and doesn't tangle at all
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By Kayla Butcher
Verified -
I give this hair 5 stars... this hair has no odor, it's true to its length, and it came in 3 days; the lady kept in touch with me through the whole process as well. The only thing that was wrong with this hair was it was a little hard when I took it out of the package but when I co washed it it felt really really soft. This hair can be dyed. I dyed this hair a light brown color and it took the very first time I did it. A also received eyelashes.
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By Keisha Greene
Verified -
The hair is amazing I rocked it for prom. Bundles came quicker than expected, Mary is very Great and hair quality is exceptional! My first time wearing a full weave and this hair did not disappoint - definitely will shop here again!!
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By Belinda Hope
Verified -
the hair is perfect, very soft, shipping was very day and the seller communicated very well. I will definitely buy again
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By Brittany Davoren
Verified -
Love love love this hair so much. It's so beautiful. I will buy it again. I recommend this to all. It's very manageable and doesn't shed even though the closure does :( I don't have to use products on it. I just co wash once and it still looks good. Love it so much
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By Janelle Manuel
Verified -
This hair is absolutely the best I have ever purchased. It is so silky soft and the closure is just amazing it looks so real , I didn't have to even bleach the knots or anything the colour matched perfect . It was shipped and arrived in less than a week to the uk . The seller communicates really well and kept me well informed I would definitely recommend
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By Sharita Myles
Verified -
I absolutely love my hair oh my gosh!!! I had a amazing birthday. The hair was perfect I will order again . I received so many complements all the time. Please if you decided to order some hair you will not regret it.
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By Kendra Johnson
Verified -
This was my first time using this store but after reading some of the other reviews, I decided to give it a try. The store I've been ordering from for the past 4 years or so is much more expensive. I wasn't sure if I would like the quality of this hair but I must say, I am very pleased so far. The bundles are full and the hair is lovely . It didn't have a weird smell and came very quickly. The store owner kept in communication with me each day until I received the hair. I will order from here again. Good customer service is a HUGE plus for me! Thank you!
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By Charisse Hicks
Verified -
I love this hair, it came just in time. The whole process was smooth and they kept me updated throughout. I always knew where my package was, and they were so polite. Will definitely be ordering here again.
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By D Jemmott
Verified -
The hair was okay could of been better true to length when I brush/comb or rub my fingers through it does shed the shipping took forever like a week due to FedEx delays but it didn't have a smell it was soft this my second time ordering from aliexpress 1st time from this vendor
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By Janelle Manuel
Verified -
They have never let me down, this is the best company ever! Great customer service always going out their way to ensure I am happy, and the quality is ALWAYS AMAZING !! I am a loyal customer forever love them!! Hair doesn't shed a lot and doesn't tangle at all
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By Kayla Butcher
Verified -
I give this hair 5 stars... this hair has no odor, it's true to its length, and it came in 3 days; the lady kept in touch with me through the whole process as well. The only thing that was wrong with this hair was it was a little hard when I took it out of the package but when I co washed it it felt really really soft. This hair can be dyed. I dyed this hair a light brown color and it took the very first time I did it. A also received eyelashes.
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By Keisha Greene
Verified -
The hair is amazing I rocked it for prom. Bundles came quicker than expected, Mary is very Great and hair quality is exceptional! My first time wearing a full weave and this hair did not disappoint - definitely will shop here again!!
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By Belinda Hope
Verified -
the hair is perfect, very soft, shipping was very day and the seller communicated very well. I will definitely buy again
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By Brittany Davoren
Verified -
Love love love this hair so much. It's so beautiful. I will buy it again. I recommend this to all. It's very manageable and doesn't shed even though the closure does :( I don't have to use products on it. I just co wash once and it still looks good. Love it so much
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By Janelle Manuel
Verified -
This hair is absolutely the best I have ever purchased. It is so silky soft and the closure is just amazing it looks so real , I didn't have to even bleach the knots or anything the colour matched perfect . It was shipped and arrived in less than a week to the uk . The seller communicates really well and kept me well informed I would definitely recommend
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By Sharita Myles
Verified -
I absolutely love my hair oh my gosh!!! I had a amazing birthday. The hair was perfect I will order again . I received so many complements all the time. Please if you decided to order some hair you will not regret it.
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By Keisha Greene
Verified -
The hair is amazing I rocked it for prom. Bundles came quicker than expected, Mary is very Great and hair quality is exceptional! My first time wearing a full weave and this hair did not disappoint - definitely will shop here again!!
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By Belinda Hope
Verified -
the hair is perfect, very soft, shipping was very day and the seller communicated very well. I will definitely buy again
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By Janelle Manuel
Verified -
This hair is absolutely the best I have ever purchased. It is so silky soft and the closure is just amazing it looks so real , I didn't have to even bleach the knots or anything the colour matched perfect . It was shipped and arrived in less than a week to the uk . The seller communicates really well and kept me well informed I would definitely recommend
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By Sharita Myles
Verified -
I absolutely love my hair oh my gosh!!! I had a amazing birthday. The hair was perfect I will order again . I received so many complements all the time. Please if you decided to order some hair you will not regret it.
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By Marie Augustin
Verified -
HAIR IS AMAZING!!!!!!!! Great quality. hair is smooth, no smell good value for money you pay seller always communicates well and very nice person everyone should order this hair. I ordered 3x 18inch, hair is true to length
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By Naja Perry
Verified -
I get so many compliments on this hair. I'm gonna place another order for longer inches next time. It wasn't as long as I had hoped, but I haven't worn curly hair in a while so I totally forgot that the curls shrink the length.
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By Tyaria Tomman
Verified -
This hair is so wonderful it's the best . Wiggins hair has the greatest hair. I've had no issues with my hair . I love it . It's soft and very curly. I'm so in love with this hair. I ordered the hair on Friday and got the hair on Monday.
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By Niayla Carpenter
Verified -
I haven't installed the hair yet , but I will be doing so very soon. The shipping and customer service for the company is excellent. I purchased my hair on a Monday night and received it on a Wednesday morning. The hair itself is extremely soft . There is a slight odor to it but can be removed with a simple wash. The bundles are true to size . I ordered a 12 inch closure and 20 ,22,24 inches. I'm 5'1 and it hits almost to middle of my back. I received a package of eyelashes along with my order which was a nice complimentary gift. I've watched a lot of YouTube videos on this vendor and from the reviews there I'm hoping once I install the hair my experience will be the same. Overall , so far I'm a satisfied customer.
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